Privacy Policy
12 August, 2026
Bannuwal (“we,” “us,” or “our”) operates the website bannuwal.com. This Privacy Policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have.
1. Information We Collect
When you place an order or contact us, we may collect:• Full name• Phone number• Delivery address (street, city, province)• Email address (where provided)• Order details (products, quantities, order notes)When you browse our website, we may also automatically collect technical information such as your IP address, browser type, and pages visited, typically through cookies or analytics tools.
2. How We Use Your Information
• To process and deliver your order
• To communicate with you about your order or inquiry
• To respond to customer service requests
• To improve our website and product offering
• To send updates or offers, only if you've opted in (e.g. newsletter signup)
3. Cookies
Our website uses cookies to operate core functions such as your shopping cart, and may use analytics cookies (e.g. Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work correctly without them.
4. Sharing Your Information
We do not sell your personal information. We share your information only as needed to fulfil your order or operate our business, including:
• Delivery/courier partners, to deliver your order
• Payment processors, once online payment methods are enabled (currently we only accept Cash on Delivery)
• Service providers who help us run the website (e.g. hosting)
5. Data Retention
We retain order and customer information for as long as necessary to fulfil orders, comply with our legal and accounting obligations, and resolve disputes.
6. Your Rights
You may contact us at any time to ask what personal information we hold about you, request a correction, or request deletion, subject to our legitimate business and legal record-keeping needs.
7. Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from children.
8. Data Security
We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Governing Law
This policy is governed by the laws of Pakistan. Note: as of 2026, Pakistan does not yet have a comprehensive, enacted data protection law in force. The Prevention of Electronic Crimes Act (PECA) 2016, as amended in 2025, is the primary relevant statute addressing misuse of electronic data.
11. Contact Us
Questions about this policy can be sent to contact@bannuwal.com.